Help Center

Get the help you need to make the most of Quatrolingual. Find answers, get support, and connect with our community.

Frequently Asked Questions

How do I download my purchased products?

After purchasing a product, you can download it from your dashboard. Go to Dashboard > My Purchases and click the download button for any product.

Can I get a refund for my purchase?

Yes, we offer refunds within 30 days of purchase. Contact our support team with your order details to request a refund.

How do credits work?

Credits are used to purchase products on our platform. Each product has a credit cost. Credits never expire and can be used for any product.

I'm having trouble with installation

Check our Getting Started guide for installation instructions. If you're still having issues, contact support with your error message.

Can I use products for commercial projects?

Yes, all our products come with commercial licenses. You can use them for client projects and commercial purposes.

How do I update my account information?

Go to your dashboard and click on account settings to update your profile information, email, and password.

Support Hours

Email Support

Available 24/7
Response within 24 hours
Priority support for premium users

Live Chat

Monday - Friday: 9AM - 6PM PST

Saturday: 10AM - 4PM PST

Sunday: Closed

Still need help?

Can't find what you're looking for? Our support team is here to help you succeed.